Why Can’t I Send Or Receive Picture Messages On My Phone?

March 4th, 2008 by admin

If you’re unable to send picture messages with your phone there are generally only two possible causes - which are also seen in combination some times.

They are:

1) Handset settings
2) Account settings

Let’s look at each of these in turn…

Handset Settings

In order to send or receive picture messages you will need to have the correct settings installed on your phone. There are a number of reasons why the settings may be wrong - many of them being based on the fact that different networks and different systems use different settings. For example:

- Are you using a contract handset with a pay as you talk sim card (or vice versa)?
- Are you using a handset from one network to try and send picture messages on another network?

Appreciate that on your handset there are settings for both incoming and outgoing messages so if you can do one but not the other it is likely the problem is your settings. These can be updated from the manufacturers website or the network you are trying to send MMS over. They will send out the settings essentially in the form of a text message (so make sure you know your cell phone number!) which you then install easily on your handset - problem solved.

Also, if you could send/receive messages in the past but can’t now, it’s likely you’ve inadvertatently changed a setting when you meant to do something else.

The other option, as I mention, is…

Account Settings

Simply your network must have activated this facility on your account. If in doutb contact them and ask them to double-check.

That’s it! Quite an easy problem to fix generally and one you may even be able to do yourself.

Popularity: 100% [?]

Bookmark Us: These icons link to social bookmarking sites where readers can share and discover new web pages.